FAQs

Frequently Asked Questions

We use vinyl heat transfer printing.  The image is transferred onto the garment using a high quality heat press machine and can be washed without peeling, cracking or fading.

 

We offer FREE standard UK delivery for all our products. International charges range between £7-£15 depending on parcel size and location

 

If you select the standard UK delivery service, the delivery aim is 2-3 days but we do ask customers to allow up to 7 working days for delivery

 

If your product is damaged in any way, we offer a 14 day return or exchange policy.  However, due to the nature of personalised products, exchanges and refunds are not available unless it is a fault on our part. Please refer to our online returns policy for full details

Tracking details of your order will be emailed to you with your dispatch confirmation. Alternatively, if you are a registered customer, these details can also be located within your order history, simply by logging into your account area and viewing your order history

We do deliver outside of the UK. If you select your products as normal and then in the shipping section of the checkout, please change the country to your preferred location.

Orders to Europe normally take 5-10 working days to arrive.

Orders outside of Europe normally take 5-15 working days to arrive.

If for any reason we haven’t been able to answer your question then please send us an email to info@babies-world.co.uk we would love to hear from you.

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